Don't Know Much About Arithmetic

Mel Kleiman, North America’s leading consultant on strategies for hiring and retaining the best frontline, hourly employees and their managers says "Most employers are unsuccessful in their efforts to attract quality frontline workers in sufficient numbers and retain them long enough to realize a return on their investment. Because hourly employee turnover rates historically run from 70 to 120 percent per year in most industries, it’s easy to understand why their employers have wrongly come to assume that there is nothing they can do to control or mitigate the enormous drain on profitability caused by turnover."

Retaining good employees can be the secret to success for your business. Not only do you benefit from qualified, experienced and loyal workers, you save significantly by reducing turnover. Employers find it well worth the expense to offer incentives for employees to stay with their company, such as paid time off based on years of service.

For example: Employees have 2 weeks of PTO after 1 year, 3 weeks after 3 years and 4 weeks after 5 years. (This is the equivalant of 1 week of vacation and 5 paid sick days, for the first year.) A policy such as this requires careful, probably tedious monitoring of hours worked and dates of service, because you will also want to base an accrual on hours worked, rather than a flat award, so that an emloyee who normally works 35 hours per week has proportional PTO time.

MyTimeCards automates the entire PTO accrual process. It is 100% accurate, easily editable and customizable, based on your unique policies, so that someone working, say, 63% of your defined work week receives 63% of the defined paid time off. MyTimeCards makes it effortless to reward employee longevity. And there's no arithmetic to do!

For up to the minute HR help visit The Human Resource Blog.

Going Paperless - No One's There Yet

Even manufacturers of the biggest, most powerful document management equipment admit a paperless office is an elusive if not unreachable goal. But that doesn't mean you can't drastically reduce the amount of paper handling that is costing you money. According to Buyer Zone, "If it takes five minutes to retrieve and replace a paper file and an employee works with ten paper files per day, that's 216 hours a year - over five weeks' time - spent walking files around. At $20/hour, that's $4300 per year. A system that lets employees find and work with those documents without ever leaving their desks can instantly slash those costs."

MyTimeCards replaces paper timecards, sign-in sheets, schedules, time-off request forms and attendance records with automated, virtual records that can be edited and approved with just a couple of clicks. We have unlimited record storage, easily retrieved at any time from any Internet connected computer. And if you just can't quite let go of all paper, MyTimeCards reports, timecards and more may be quickly printed.

See Microsoft's take on a paperless office for more tips.

How Are You Performing?

Don't have all the business you'd like to have? If not, what can you do about it? Take a look at your own performance with this in mind:

"Do what you do so well that they will want to see it again and bring their friends."
Walt Disney, entertainment icon

“An ounce of performance is worth pounds of promises.” Mae West, actress and sex symbol

“There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment - and you start to decline.” Andy Grove, Intel Corp.

"Every timekeeping package we looked at would have required us to change our HR polices to adapt to the software. MyTimeCards adapted their program to meet our needs and our policies. For once the software changed to accommodate the people and not the other way around." Phillip Whitford, MyTimeCards user since 2006.

In other words, performance is in the eye of the customer.

Customer Service vs Customer Care

What comes to mind when you hear the phrase "customer service"? What comes to my mind: product repair, answers to customer questions, sales and payment issues. Maybe it's just me, but "customer service" seems a lot like "problem resolution." There's an element of negativity to the phrase. How about when you hear the phrase "customer care"? You might not hear birds singing, like I do, but don't some nice things come to mind? Prompt and careful attention to your needs as a customer? Thoughtful and complete product or service information? Some "give" and not just "take"? A sustained relationship rather than one that ends at the point of sale?

Customer care is this and more and makes the difference in your profits because it KEEPS customers. Remember, it costs far less to keep customers that it does to get new ones.

How does MyTimeCards care for you?
Personal attention with 24 hour response guarantee
Free staff training
Free set up and badge encoding
Free unlimited tech support
Free software customization so MyTimeCards saves you the maximum in time and money based on how YOU work, not how the program works.

Get a free 30 day trial now.

For more on customer care see The Importance of Good Customer Care

Size DOESN'T Matter, Case #3

With 4 employees paid weekly, according to the American Payroll Association the time it takes to process traditional timecards costs you $30/mo. Automated timekeeping virtually eliminates that expense. Now I know what you're thinking - your payroll clerk is on salary, so saving a few hours a month doesn't save you any money. I say, why have salaried employees doing unnecessary tasks? With so many employers facing downsizing, instead of shuffling paper that employee could be picking up tasks once performed by someone else.

With these 3 cases in mind, automated timekeeping could save the small employer $215/mo. That's nothing to sneeze at.

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